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Let Harris Anthropological Research UX services guide your journey toward smarter decisions and faster growth. Explore the possibilities now. This services section will be regularly updated as more services will become available soon.
Services
User Experience Services
At Harris Anthropological Research (HAR), we specialize in crafting user experiences that are not only functional but deeply engaging, designed with empathy, precision, and purpose. Our suite of services is tailored to address every stage of the user-centered design process, ensuring your product or service aligns with your audience’s needs and expectations.
Some Upfront Info:
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Quotes and initial consultations are always free.
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Various flexible payment structures are available such as hourly rates, flat fees, bundling, and subscription plans.
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There are discounts for new clients, loyal clients, veterans/veteran-owned businesses, Tribal clients, and environmental/conservationist non-profit organizations.
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If you accept a quote, HAR will email an invoice with a secure payment link. We accept payments via Wix Payments, Apple Pay, Google Pay, cash, and checks. Payments by checks or exact cash save 2.9%.
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Flat fees, bundles, and packages require a 25% non-refundable deposit upfront, applied toward the total invoice, with the remaining 75% balance payable upon completion. Hourly rates: Invoices are sent weekly, with payment due upon receipt within 7 days for continued service. Subscription plans: Due at the beginning of each month for continued service.
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HAR offers clear and consistent progress updates as agreed-upon with clients
UX Services Offered and Pricing
Our pricing is tailored to meet the complexity and needs of your project:
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Hourly Rate Option: $106.80/hour, covering access to more than 32 different methods, too many to list here. Research participant incentives are not included and are quoted separately. The hourly rate is also building in overhead costs in equipment, access, resources, deliverables, and fees- keeping invoices more simple and avoiding any surprises apart from travel. Travel costs beyond a 45-minute radius from HAR's office are not included. Hourly rates provide flexibility for projects where the scope may expand or evolve. This way, you're only billed for the time spent delivering value. Hourly rates are recommended for projects with uncertain scope or unforeseen complexities, when clients desire itemized hours tracking, ongoing adjustments based on new findings (e.g. Agile methods), or small quick projects. A better option for projects with deadlines.
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Flat Fee Options: Based on deliverables with prices ranging according to scope and complexity. This flat fee also building in overhead costs in equipment, access, resources, deliverables, and fees- keeping invoices more simple and avoiding any surprises. Research participant incentives are not included, and are quoted separately. Travel costs beyond a 45-minute radius from HAR's office are not included. A flat fee provides cost predictability, which is especially helpful for defined deliverables. It also ensures you know the total investment upfront. Flat fees are recommended for clearly defined projects, clients with strict budgets, or when clients favor simplicity.
Use the scroll bar for the table showing fee ranges by singular methods.
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UX Subscription Plans Options: Monthly subscription plans offer an affordable and flexible way for small businesses to access research and development without rigid timelines. However, availability is limited for each plan—see below for the latest openings. Please note that subscription does not guarantee project completion within one month, as most projects are expected to take longer.
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Current Plan Availabilities (updated 6/27/2025):
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UX Foundation Plans Remaining: 4
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UX Performance Plans Remaining: 1
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UX Strategy Plans Remaining: 0
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How to get started: Go to the Quote button page (see top bar, or orange button below on this page), choose the UX Subscription plan.
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About the Plans
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UX Foundation Plan: Designed for startups and SMBs seeking structured user insights to improve their experience without deep-dive analysis. This plan focuses on foundational UX principles, providing clear strategies for organizing user feedback, refining site navigation, and enhancing engagement.
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$428 / month
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Covers up to 10 hrs of research from plan's available studies. Saves client up to 60% over the hourly rate.
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UX Performance Plan: For businesses seeking to optimize usability through behavioral research and to sharpen their competitive edge through structured audits and testing. This plan delivers data-driven insights that uncover usability friction, enhance customer journeys, and strengthen market positioning.
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$1,282 / month
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Covers up to 25 hours of research from plan's available studies. Saves client up to 52% savings over the hourly rate.
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UX Strategy Plan: For businesses committed to strategic, high-impact UX development with a full-range, including advanced, research methodologies. This plan delivers deep foresight into user behavior, helping businesses make proactive decisions that drive long-term growth and optimization.
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$3,988 / month
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Covers up to 50 hrs of research from plan's available studies. Saves client up to 25% savings over the hourly rate.
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User the scroll bar to browse the table for comparing UX subscription plans.
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UX Service Discounts:
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10% off for first-time clients (not for subscription plans)
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10% off for 10+ hrs work (for hourly rates)
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15% off Veteran’s (including Veteran-owned business) discount. Not stackable with other discounts. (not for subscription plans)
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15% off Tribal discount. Not stackable with other discounts. (not for subscription plans)
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15% off Environmental non-profit organization. Not stackable with other discounts. (not for subscription plans)
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15 off Loyalty Discount: Repeat clients enjoy after their first 50 hours (at an hourly rate) with HAR. Not stackable with other discounts. (not for subscription plans)
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10-20% Discount Packages (not for subscription plans)- allowing you to save on multiple methods:
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Two UX/BI services’ prices bundled receive the Basic Package, a 10% discount.
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Three UX/BI services’ prices bundled receive the Standard Package, a 15% discount.
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Four or more UX/BI services’ prices receive the Comprehensive Package, a 20% discount. Not stackable with other discounts. Recommended for a whole phase (e.g., exploratory/generative research, ideation, testing, prototyping, etc.) of a project or a whole project.
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Service | Description | Note | Fee Range |
|---|---|---|---|
A/B Testing | Designing and running experiments to compare the performance of two versions of a feature, with data analysis and recommendations | Estimated to save you as much as $1,601.40 from the hourly rate. | $2,403.71 to $4,805.25 |
Accessibility Audit | Evaluation and recommendations to ensure compliance with accessibility standards (e.g., WCAG), includes report | - | $2,670.00 to $5,340.00 |
Affinity Mapping | Organizing research findings into themes to identify key user insights and opportunities, includes spreadsheet of findings | - | $1,601.40 to $3,203.40 |
Card Sorting | Conducting card sorting exercises to refine information architecture and navigation design | For fewer than 100 items and up to 10 participants. Flat fee estimated to save you as much as $1,068 from the hourly rate | $1,601.40 to $3,203.40 |
Competitor Audit Analysis | Benchmarking competitors’ UX and identifying opportunities for differentiation. | For up to direct 5 competitors, 5 indirect competitors, and 5 niche competitors. Flat fee estimated to save you as much as $1,601.40 from the hourly rate. | $2,403.71 to $4,805.25 |
Contextual Inquiry | Observing users in their real environment using an existing service/product to under its contextual challenges and opportunities | Flat fee estimated to save you as much as $2,136 from the hourly rate | $3,203.40 to $6,406.80 |
Design System Creation | Comprehensive design system with reusable components and guidelines | - | $2,670.00 to $7,476.00 |
Diary Study | Collecting self-reported user data over time (via journals, apps, or videos), with analysis and report | For fewer than 10 participants and up to 8 weeks study duration. Flat fee estimated to save you as much as $1,156.29 from the hourly rate | $2,670.00 to $5,786.71 |
Ethnographic Study | Observing and analyzing user behavior in real-world contexts, includes report | Up to 5 sessions, 1-2 hours long each for individual/group interactions. Flat fee estimated to save you as much as $2,136 from the hourly rate | $3,203.40 to $6,406.80 |
Feedback / Textual Analysis | Reviewing and analyzing text-based materials to identify sentiment patterns or analyzing existing user feedback | Up to 40 pages or 24,000 words, includes report. *Rate based on cleaned data. Uncleaned data adds an data cleaning fee of 15%. Flat fee estimated to save up to $1,068. | $1,601.40 to $3,203.40* |
High-fidelity Mockups | Development of fully designed mockups | For up to 10 screens, including branding and style guides. Flat fee estimated to save you as much as $2,136 from the hourly rate | $3,203.40 to $6,406.80 |
How-Might-We (HMWs) | Facilitating ideation sessions to generate actionable HMW problem-solving statements, includes spreadsheet of findings | - | $1,068.00 to $2,136.00 |
Interactive Prototypes | Clickable protypes for usability testing or stakeholder presentations | - | $2,670.00 to $7,476.00 |
Journey Mapping Workshops | Conducting collaborative workshops to develop detailed user journey maps and uncover insights | - | $3,203.40 to $6,406.80 |
Literature Review | Reviewing existing research and industry reports for exploratory/generative research or to inform UX strategy | Flat fee estimated to save you as much as $800.29 from the hourly rate | $1,201.86 to $2,403.71
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Persona Development | Researching and crafting user personas to guide design decisions and strategies | Up to 3 human user persona write ups, slides, and spreadsheet. Plus 1 free non-human or non-user persona | $2,136.00 to $4,272.00 |
Redesign Project | full redesign of an existing website or app | Up to 10 pages/screens. Flat fee estimated to save you as much as $4,272 from the hourly rate. | $6,406.80 to $12,813.60 |
Responsive Design | Designs optimized for desktop, tablet, and mobile devices | - | $3,736.20 to $9,612.00 |
Storyboarding | Visualizing user journeys and interaction through storyboard sketches or mockups | - | $1,601.40 to $3,203.40 |
Task Analysis | Evaluating user workflows and task completion efficiency. | For 10 or fewer participants. Flat fee estimated to save you as much as $1,334.29 from the hourly rate. | $2,002.14 to $4,006.11 |
UX Artifact Analysis | A field study documenting how users interact with, modify, or adapt to products/services in their real-world contexts. | Up to 5 sessions, 1-2 hours long each for individual/group interactions. Flat fee estimated to save you as much as $2,136 from the hourly rate. | $3,203.40 to $6,406.80 |
Usability Testing | Moderated or unmoderated, remote or in-person testing, including analysis and report | Up to 10 participants. Flat fee estimated to save you as much as $1,601.40 from the hourly rate. | $2,403.71 to $4,805.25 |
User Behavioral / Interaction Flow Mapping | Observing and analyzing user behaviors across spaces or user interactions or touchpoints to reveal trends and gaps | Up to 5 sessions, 1-2 hours long each for individual/group interactions. Flat fee estimated to save you as much as $1,468.14 from the hourly rate. | $2,403.71 to $4,405.86 |
User Interviews | Conducting and analyzing user/customer interviews, report included | Up to 10 user interviews (1-hour sessions). Flat fee is to estimated to save you as much as $1,334.29 from the hourly rate | $2,403.71 to $4,006.11 |
User Journey Mapping | Creating a detailed user journey map based on research and analytics, includes maps | Up to 3 human personas. Flat fee estimated to save you as much as $1,601.40 from the hourly rate | $2,803.86 to $4,805.25 |
User Surveys | Designing, distributing, and analyzing a user/customer survey, includes report | Up to 500 responses. Flat fee estimated to save you as much as $1,201.86 from the hourly rate. | $2,002.14 to $3,603.14 |
Wireframes | Development of low-fidelity wireframes (paper and/or digital) | For 5-10 screens. | $2,136 to $4,272 |
Available Studies | UX Foundations Plan | UX Performance Plan | UX Strategy Plan |
|---|---|---|---|
Affinity Mapping | X | X | X |
Card Sorting | X | X | X |
User Surveys | X | X | X |
Feedback / Textual Analysis | X | X | X |
How-Might_We Workshops | X | X | X |
Storyboarding | X | X | X |
Literature Review | X | X | X |
Wireframes | X | X | X |
A/B Testing | X | X | |
Competitor Audit Analysis | X | X | |
Usability Testing | X | X | |
Persona Development | X | X | |
User Interviews | X | X | |
User Journey Mapping | X | X | |
UX Artifact Analysis | X | X | |
Interactive Prototypes | X | X | |
Contextual Inquiry | X | ||
Ethnographic Field Studies | X | ||
High-Fidelity Mockups | X | ||
Journey Mapping Workshops | X | ||
Redesign Projects | X | ||
Responsive Design Optimization | X |